Welcome to ZNGY. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General

These Terms & Conditions apply to all visitors, customers, and users of the ZNGY website. We reserve the right to update, modify, or replace these terms at any time without prior notice. Continued use of our website after any changes constitutes your acceptance of the revised Terms & Conditions.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products & Pricing

  • All products displayed on our website are subject to availability.
  • We reserve the right to modify product descriptions, prices, offers, and availability at any time without prior notice.
  • While we strive for accuracy, errors relating to pricing, product descriptions, or images may occasionally occur. In such cases, we reserve the right to cancel or refuse any order.

4. Orders

  • Placing an order does not guarantee acceptance.
  • We reserve the right to refuse, cancel, or limit any order at our sole discretion.
  • Once your order is confirmed, you will receive an email or SMS confirmation.

5. Payments

We accept payments through secure payment gateways using approved payment methods available at checkout.

ZNGY does not store your debit card, credit card, banking, or UPI credentials.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery timelines are provided for convenience and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

7. Returns & Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Products must be returned in their original condition, unused, unwashed, with all tags and original packaging intact, unless otherwise stated in our policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand Name
  • Product Images
  • Photographs
  • Graphics
  • Videos
  • Product Descriptions
  • Designs
  • Text
  • Website Layout

is the exclusive property of ZNGY and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from ZNGY.

9. User Responsibilities

You agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account credentials.
  • Use the website only for lawful purposes.
  • Not misuse, disrupt, or interfere with the website or its services.

10. Limitation of Liability

To the maximum extent permitted by law, ZNGY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product purchased.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or services offered by these external websites.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Force Majeure

ZNGY shall not be held responsible for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, transportation disruptions, or technical failures.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts in India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

ZNGY Customer Support

Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM (IST)

By using the ZNGY website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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